Cybernomics

Your Analytics

Cybernomics offers our clients a live IT Analytics platform that compiles and analyzes the IT data gathered through the Cybernomics Helpdesk. This tool is used for all of our Monthly IT Management clients, as well as those clients who have an IT Department or Team but lack the ability to truly measure their IT efficiency and budget properly for the long-term.

Day-to-Day IT Management Analytics

Analytics regarding your company’s IT Management, broken down into the 5 Cybernomics support categories of User Support, Scheduled Admin, Emergency, Micro-consulting and Proactive. Data is further broken down per individual incident and each department and employee in your organization. So you know exactly how your Cybernomics Management package is being used on a daily and monthly basis, and you’re able to budget monthly for your IT expenditures.

IT Project Analytics

Analytics regarding your company’s larger IT projects, broken down into individual project tickets and specified by the person in your organization who requested the project. IT Project Analytics are useful to determine ROI for larger-scale rollouts and targeted projects such as website redesigns or major network upgrades.

Your Company’s IT Trends

Being able to see how your company uses its IT over time is a very powerful tool. Cybernomics provides detailed trending and benchmarking for its clients’ IT usage to assist in budgeting IT expenditures and to give you a complete measurement of your IT, starting when you become a client.

Comparison with IT Trends across all Cybernomics clients

Cybernomics now offers its client the ability to compare their IT Analytics and Trends across the Cybernomics family of clients. This provides key insight into how your business and industry compare to others.

Contact Cybernomics today to learn more about Your Analytics

Local: 416.915.4048 ext. 304
Toll-Free: 1.866.300.7553
Email: sales@cybernomics.net