Cybernomics

Your Support

Cybernomics provides support for your technology and IT as part of your Monthly IT Management Package. All support and project data is tracked within the Cybernomics Helpdesk and analyzed in our Live IT Analytics. IT Management Packages can take different forms depending on Your Office, but are broken down into the same categories.

 

Normal IT Operations

Proactive Network Maintenance

Preventative work is done behind the scenes and typically after-hours to avoid possible future downtime or data loss.

For example: Cybernomics monitors server logs and completes backup maintenance, updates for antivirus and critical OS and application software patches.

 

Scheduled Administration

IT tasks that can be scheduled and require additional preparation. These activities can be one-time in nature or occur from time-to-time.

For example: You request an email address be set up for your new employee, or you need a new software installed.

 

User Support

Break/fix or troubleshooting issues typically initiated by a request for assistance from one of your employees.

For example: One of your staff cannot print, send email or he/she has a computer that is not working properly.

 

Micro-Consulting

A request for advice or a recommendation as requested by one of your employees, typically to help choose a new laptop or device, or a new software/application.

For example: You would like to know which CRM software is best suited for your company, and you’d like Cybernomics to review and assess the choices you have on the market and give our professional opinion.

 

Emergency Operations

An emergency situation produces a stop-work situation for one of your employees, am entire department or the whole organization. These situations typically have a high risk of data or productivity loss.

For example: Failure of the office email system, hardware failure, loss of internet connectivity or company-wide printing service interruption.

 

Contact Cybernomics today to learn more about Your Support

Local: 416.915.4048 ext. 304
Toll-Free: 1.866.300.7553
Email: sales@cybernomics.net

Request More Information

1. Choose that statement that best describes your current IT:
2. I outsource my IT operations to another company I have an IT staff or department I do not currently have anyone taking care of my IT I am in an IT Management role I am in a CTO or CIO role
3. How many employees are there in your company?
4. Less than 20 20 to 49 50 to 99 100 to 249 250 to 499 500 - 999 1000 or more
5. What is your company's industry?
6. What areas below best describes your IT business needs at this time? Please check all that apply.
7. General IT Green IT or IT Sustainability Server Room or Datacentre Networking Software Hardware
9. Application Hosting (SaaS/Cloud computing) Web Presence and website File Management and/or Archiving Backups IT Strategy and CIO IT Projects and Tasks
11. Email Server Hosting IT Audit or Assessment IT Security Spam, Virus, Malware IT Support
12. Or can we help you with something that's not listed? Please explain.
13. How did you hear about Cybernomics?
14. Online search Referral from a colleague Magazine ad News article or press release Think Green Alliance website Think Green Alliance Member
16. Met someone from Cybernomics at an event Received a call from a Cybernomics representative
    
17. Your Name(required)
18. Your Title
19. Your Company's Name
20. Your Email Address(valid email required)
21. Your Website URL
22. Additional information about you or your request

 

cforms contact form by delicious:days